PROGRAMS
ADR TRAINING PROGRAMS
Enroll in our certified mediation and arbitration programs today. Gain practical skills and become a certified dispute resolution professional. PDRIA offers industry-leading mediation and arbitration training programs in Kenya and across Africa.
1. Introduction To Mediation:
Foundational ADR for those starting their career in conflict resolution
Introduction To Mediation
🎓 Introduction to Mediation
Overview
This foundational program introduces participants to the principles, processes, and benefits of mediation as an effective dispute resolution method.
Key Topics
- Introduction to Alternative Dispute Resolution (ADR)
- Definition and principles of mediation
- Roles of a mediator
- The mediation process and stages
- Communication and listening skills
- Ethics and confidentiality in mediation
Practical Components
- Basic role plays
- Guided mediation exercises
- Case discussions
Learning Outcomes
- Understanding of mediation fundamentals
- Ability to participate in simple mediation processes
- Improved communication and conflict awareness
2. Advanced mediation certification:
In-depth specialization for experienced professionals and practitioners.
Advanced Mediation Certification
🎓 Advanced Mediation Certification
Overview
An intensive program designed to deepen mediation skills and prepare participants for professional practice.
Key Topics
- Advanced mediation techniques
- Managing complex and multi-party disputes
- Negotiation strategies and tactics
- Dealing with high-conflict personalities
- Cultural sensitivity in mediation
- Drafting settlement agreements
Practical Components
- Advanced simulations
- Real-life case analysis
- Supervised mediation practice
Learning Outcomes
- Ability to handle complex mediation cases
- Enhanced negotiation and facilitation skills
- Readiness for professional mediation roles
3. Arbitration certification program:
Comprehensive training for becoming a certified arbitrator in Kenya and Africa
Arbitration Certification Program
⚖️ Arbitration Certification Program
Overview
This program provides in-depth training on arbitration as a formal and legally binding dispute resolution process.
Key Topics
- Introduction to arbitration
- Legal frameworks and arbitration laws
- Drafting arbitration agreements and clauses
- Arbitration procedures and hearings
- Evidence and case management
- Writing arbitral awards
Practical Components
- Mock arbitration hearings
- Drafting exercises
- Case evaluations
Learning Outcomes
- Competence in conducting arbitration proceedings
- Ability to draft enforceable arbitration decisions
- Strong understanding of arbitration law and practice
4. Workshops and seminars:
Tailored timebound trainings for individuals and organizations on specific arears of need.
Workshops and Seminars
🧩 Workshops and Seminars
Overview
Short, focused training sessions designed to provide practical skills and insights on specific ADR and conflict resolution topics.
Key Topics
- Conflict management techniques
- Negotiation skills
- Workplace communication
- ADR awareness and applications
- Leadership in conflict resolution
Practical Components
- Interactive discussions
- Group exercises
- Scenario-based learning
Learning Outcomes
- Quick, practical skills acquisition
- Improved workplace communication
- Enhanced conflict handling abilities
5. Conflict Resolution for Organizations:
Equipping teams and leaders to effectively manage and resolve workplace conflicts.
Conflict Resolution for Organizations
🏢 Conflict Resolution for Organizations
Overview
A specialized program aimed at helping organizations manage and resolve internal conflicts effectively.
Key Topics
- Understanding organizational conflict
- Causes and types of workplace disputes
- Conflict management styles
- Communication and team dynamics
- Negotiation in the workplace
- Building conflict resolution systems
Practical Components
- Organizational case studies
- Team-based simulations
- Conflict scenario analysis
Learning Outcomes
- Reduced workplace conflicts
- Improved team collaboration
- Stronger leadership and decision-making skills
6. Mentorship Program:
Mentoring young leaders in mediation, ethics and justice to shape Africa’s future.
Mentorship Program
🌍 Mentorship Program
Overview
A structured program designed to guide individuals in developing their careers in mediation, arbitration, and ADR practice.
Key Topics
- Career pathways in ADR
- Professional ethics and standards
- Practical exposure to dispute resolution
- Personal development and goal setting
- Networking and professional growth
- Building an ADR portfolio
Practical Components
- One-on-one mentorship sessions
- Practical assignments
- Career coaching and guidance
Learning Outcomes
- Clear career direction in ADR
- Practical experience and confidence
- Professional growth and networking opportunities
KEY BENEFITS OF PROFESSIONAL MEDIATION TRAINING
- Accreditation and Certification – Graduates can apply for accreditation with judiciary under court-annexed mediation scheme, allowing them to mediate disputes formally in court
- Career Opportunities – Certified mediators can start private practice, join mentorship programs, or work in HR, law, NGOs, and community organizations
- Conflict Resolution Skills – Training covers active listening, negotiation, facilitation of dialogue, and problem solving startegies, applicable in family, workplace, commercial, and inter-ethnic disputes
- Hands on Experience – Courses include role-plays, case studies, and simulations to prepare participants for real-world mediation scenarios
- Legal Recognition – Mediation is recognized under article 159 (2)(c) of the constitution of Kenya as an official alternative dispute resolution mechanism. Similar approach is replicated in many jurisdictions in other countries globally
Why Mediation Training Matters for Leaders &Communities
Professional mediation training is not just about resolving disputes – it builds culture of peace, honor, and collaboration. For ministry leaders, youth empowerment advocates, and organizational managers, it strengthens ethical leadership, and equips them to handle conflicts constructively.
Completing a professional mediation training course opens diverse career paths that blends legal recognition, organization leadership, and community impact.
Examples
- Court-Annexed Mediator – Accredited mediators can serve under the judiciary’s court-annexed mediation program in Kenya just like in many countries in many parts of the world.
- Private Mediation Practice – Many mediators establish independent practices, offering services to businesses, families, NGOs, and community groups
- Human Resource and Workplace Specialist – Prevents escalation of disputes between employees, departments, or management. Encourages collaboration and trust, creating healthier working environment resulting to high productivity.
- Sustainable Development – By reducing conflict, communities can focus on growth, education, and economic progress
- Access to Justice – Mediation provides affordable, accessible alternative to courts, empowering ordinary citizens
- Social cohesion – Communities benefit from stronger bonds and trust when disputes are resolved constructively
- Peace building – Trained mediators reduce violence and division by fostering dialogue and reconciliation
REGISTER FOR ADR TRAINING IN AFRICA
Take the next step toward effective dispute resolution and professional growth. Fill out our booking form to schedule a mediation session, enroll in a training program, or request a consultation with our experts.
